This English edition is provided for reference and accessibility. The Japanese edition is the authoritative text; in case of any discrepancy, the Japanese edition prevails.
1. Operator Information
| Operator | Manatsubi (sole proprietor: Kentaro Hisamoto, Japan) |
|---|---|
| Service name | Lastmods |
| Contact | support@lastmods.com |
2. Scope
This Policy applies to the handling of personal information in the Lastmods app and the web catalog (under lastmods.com). The service is intended for residents of British Columbia, Canada, and the British Columbia Personal Information Protection Act (PIPA) and the Personal Information Protection and Electronic Documents Act (PIPEDA) serve as the primary governing frameworks. Because the operator is located in Japan, the Act on the Protection of Personal Information of Japan also applies.
3. Information We Collect
3.1 Account information
The service issues an anonymous account by default. No email address or password is required to start using the service.
Only if you choose to link a Google account or an Apple account (for purposes such as transferring your account to a new device) do we receive your email address, display name, and similar information from the linked provider. (With an Apple account, your email address may be withheld or replaced with a relay address depending on your settings.)
3.2 Profile and usage statistics
- Nickname (your public ID on the service) and avatar image (optional)
- Aggregate usage counts (posts, coupons obtained and used, stamps, edit suggestions, experience points, check-ins, quests completed)
- Stores you have added to your favourites
3.3 Content you post or enter
- Photos, their captions, and any tags you assign
- Store ratings (star ratings and comments), suggested edits to store information, questions and answers, board postings and their comments, and comments on posts
- Listings posted to the boards, private messages, and reviews between users and replies to them
- Audio recordings from conversation quests (deleted after review is complete)
- Recordings are automatically transcribed for review, and the transcription is shown to you on the conversation quest screen. We do not store the transcription.
- Text you enter into AI features (store search and suggestions, resume review)
3.4 Check-ins
When you check in, we record the store identifier, store name, and time. Location coordinates are not stored (see Section 5).
3.5 Notifications
If you allow push notifications, we store your device notification token.
We also store your notification preferences (master and per-category settings, and per-store opt-in for coupon notifications). Per-store opt-in settings also serve as a record of consent.
3.6 Merchant information
When you apply in the app for owner verification of a store (a procedure in which you apply as the owner of a store that is already listed), we collect a contact email address, a phone number, the details of the coupon to be offered, and your agreement to the Merchant Terms. Anything you enter in the free-text contact field is collected as well. The store's address is not newly collected in this procedure; we use the information that is already listed.
The contact email address and the phone number are never made public. We use them only to contact you, to confirm that you are the owner, and to check the facts if we receive a report that an application was made improperly by a third party.
Registering a credit card is required in order to become a member store. Card details are collected directly by our payment processor (Stripe, Inc.) and are never received or stored by us. We receive confirmation that the registration has completed, together with the identifiers needed for billing.
The store name, category, store description, business hours, store address, and phone number shown on the store page are information that we list based on publicly available sources, or edits proposed by the store's owner or by users. This is primarily information about the business; however, for sole proprietors, the store's address and contact details may overlap with the individual's own information.
Information about member stores is retained while the store remains registered as a member. If you delete your account, we delete contact information such as the email address and the phone number, and the store listing returns to the same treatment as non-member stores (see Section 8).
In addition, if you submit the owner sign-up application form on our website, we collect the details you enter (store name, contact person's name, contact email address, phone number [optional], store URL or address, and your message), together with the sender's IP address (stored in hashed form) for spam prevention. We use this information to confirm that you are the store owner and to contact you.
We retain application details for 24 months from submission and delete them thereafter. Hashed sender IP addresses stored for spam prevention are retained for 30 days and then deleted.
3.7 Shipping Information
When we ship physical items, such as delivering a keepsake item under the XP exchange program, we ask for the recipient's name, postal code, address, and phone number. We use this information solely for shipping, and delete it once shipping is complete (or at the time we decide not to ship).
3.8 Private messages
We review the contents of private messages only where required by law, where necessary to investigate a violation of the Terms of Service, or where necessary to protect the life, body, or property of a user.
3.9 Payment Information for Monitor Compensation
When we pay compensation to a monitor, we ask for the details needed to receive it (bank account details or PayPay account details). We use this information solely for payment, and delete it once payment is complete.
3.10 Monitor Application Information
When you apply to be a monitor, we ask for your name, email address, the nature of your stay in Vancouver, when you arrived in Vancouver (or, if you have not yet arrived, when you plan to arrive), when you plan to leave, the types of social media you use and your social media account names, whether you are able to receive compensation, and any questions or requests you choose to write. We use this information to review applications and to contact you about your application.
We also collect the sender's IP address (stored in hashed form) for spam prevention.
We retain application details for 24 months from submission and delete them thereafter. Hashed sender IP addresses stored for spam prevention are retained for 30 days and then deleted.
4. Purposes of Use
- Providing the service, verifying identity, and managing accounts
- Reviewing posted content and store information (detecting inappropriate content)
- Issuing and managing coupons
- Generating responses for AI features (store search and suggestions, resume review)
- Verifying the validity of check-ins
- Delivering notifications and managing notification settings and consent
- Preventing misuse and responding to inquiries
- Improving the service
- Operating the monitor program (reviewing monitors' activity and discussing continuation)
Coupons are redeemed by showing the screen at the store and having the store scan it in the app to confirm the use. No personal information about you is provided to merchants when you use a coupon.
We may display aggregate statistics that do not identify individuals (such as the number of users who have favourited a store) in the merchant dashboard.
We do not use your personal information for advertising or sell it to third parties.
5. Location Information
Location information is obtained only when you perform a check-in. We do not collect or track your location continuously in the background.
The obtained coordinates are sent to our server and used solely to determine whether you are within the required distance of the store. The coordinates are not stored after this determination. Only the store identifier, store name, and time are recorded.
6. Disclosure to Third Parties and Service Providers
We entrust the handling of personal information to the following providers, in each case limited to what is necessary to achieve the purposes of use.
| Provider | Information handled | Purpose | Country |
|---|---|---|---|
| Google LLC (Firebase) | Authentication data, stored data in general, notification tokens | Providing the underlying infrastructure | Canada / U.S. (Section 7) |
| Google LLC (Gemini API) | Posted photos and captions, comments on posts, rating comments, board postings and their comments, questions and answers, suggested edits, conversation-quest audio recordings, text entered into AI features, Listings posted to the boards, and reviews between users | Automated content review; generating AI responses and reviews | U.S. |
| Google LLC (Secret Manager) | Credentials and other secrets | Secure storage of secrets | U.S. |
| Stripe, Inc. | Merchant billing information and usage counts | Merchant billing | U.S. |
| Resend, Inc. | Recipient email address, subject, body | Sending emails such as verification codes | U.S. |
| External printing service provider | Photos and captions to be printed on keepsake items; recipient's name, postal code, address, and phone number | Printing and shipping of physical items | Japan |
In addition, some in-app content (such as weekly topics) is generated by AI; no personal information about you is used in generating it.
Except where disclosure is required by law, we do not provide personal information to any third parties other than those listed above.
7. Data Storage Location and Cross-Border Transfers
Your data (the database and file storage) and our server processing infrastructure are located in Canada (Google Cloud northamerica-northeast1, Montreal).
The following processing, however, is performed by providers located in the United States:
- Automated content review and generation of AI responses (Gemini API)
- Merchant billing (Stripe)
- Sending emails such as verification codes (Resend)
In addition, the operator accesses data from Japan to the extent necessary to operate the service.
Accordingly, your personal information is stored in Canada, and portions of it are processed in the United States and Japan. The United States is not designated by Japan's Personal Information Protection Commission as a country with a system meeting its adequacy standards. The operator entrusts processing only after confirming that each provider maintains safeguards consistent with internationally recognized standards. By agreeing to this Policy, you consent to the handling of your information outside your country as described above. For information about the personal-information protection regimes of the destination countries, please contact us at the address in Section 1.
8. Retention and Deletion
8.1 When you delete your account
Deleting your account removes the following:
- The account itself and your profile
- Linked-account information (email address, etc.)
- Notification tokens
- Your posts and the image files you posted
- Coupons, quest completion records, and notification history
- If you are registered as a member store, the contact information (such as the email address) and the owner association (the store listing returns to the same treatment as non-member stores)
8.2 Information retained after deletion
Coupon redemption records and merchant billing records are retained to satisfy tax and accounting record-keeping obligations. They are not referenced for the purpose of identifying you as an individual.
8.3 Other retention periods
- Conversation-quest audio recordings: deleted immediately after review is complete
- Conversation-quest transcription: not stored (shown only on the conversation quest screen)
- Posted images not approved in review: automatically deleted after 30 days
- Claimed coupons: expire 90 days after they are claimed
9. Analytics, Advertising, and Tracking
The app itself uses no third-party tools for behavioral analytics, advertising, or crash reporting.
On the web catalog (lastmods.com — meaning all web pages served on this domain; hereinafter the same), we use Google Analytics (GA4), an analytics service provided by Google LLC, to understand how the catalog is viewed and to improve the service. GA4 collects information such as page views, referrers, approximate country/region, and browser/OS. GA4 does not store individual IP addresses. Collected information is retained for up to 14 months and then automatically deleted. We do not use GA4 data for advertising, and we do not enable integration with Google Ads (Google Signals).
In no case do we share your activity with third parties for targeted advertising. If you wish to opt out of GA4 collection, you can use the Google Analytics Opt-out Browser Add-on provided by Google. This analytics applies only when viewing the web catalog and does not apply to the app itself.
10. Cookies on the Web Catalog
On the web catalog (lastmods.com), Google Analytics (GA4), described in Section 9, stores a first-party cookie in your browser to distinguish users. This cookie is used solely for analytics and not for advertising.
Web pages also use Google Fonts (a font-delivery service provided by Google LLC); when you view a page, your browser sends access information such as your IP address to Google.
11. Text-to-Speech
Learning content is read aloud using the speech-synthesis capability provided by your device's operating system. How that processing is performed depends on your device and OS settings, and the operator does not control it.
12. Requests for Access, Correction, and Deletion
You may request access to, correction of, deletion of, or suspension of use of your personal information. Please contact us at the address in Section 1.
- Initial response to a correction request: within 5 business days
- Completion of deletion: within 30 days
Businesses listed as stores who wish to request corrections or removal should use the contact channel set out in the Terms of Service.
13. Use by Minors
We recommend that the service be used by persons 19 years of age or older.
14. Security Measures
We implement measures including encryption of communications, access-permission controls, and secure storage of credentials (Secret Manager).
15. Amendments to This Policy
If we amend this Policy, the amended version will be posted on this page. For material changes, we will provide advance notice, such as through in-app notification.